ServiceTonic | Help Desk Software

Asset management with QR codes

Optimize the management of your assets by using QR codes.

QRTonic

Asset Management

With QRTonic you can assign a QR code to each device, design and print labels and benefit from the use of QR codes:

Scanning

Scan QR codes with any scanner or with the scanner that ServiceTonic incorporates

Direct information

Direct access to asset information by simply scanning the QR code

Incident reports

Possibility of reporting an incident on an asset by simply scanning your QR code avoiding mistakes.

Optimization

Accelerate the resolution of incidents facilitating the work to the technical team

How it works

  • Define and load your assets: Upload your assets to ServiceTonic, manually, importing files or making an automatic discovery of network assets with NetworkTonic
  • Design and print your labels: QR-Tonic allows you to design your labels with the QR code of each asset and the additional information you want. You can print the labels on your own printers.
  • Scan the assets: Scan the assets with any scanning application or from the ServiceTonic scanner itself and quickly and conveniently access the different functionalities according to your profile: Consult information, report an incident, send a request, update information, resolution of incidents
  • Combine the use of QR-Tonic with the rest of the ServiceTonic functionalities: Keep your equipment inventory up-to-date, discover network assets with NetworkTonic, manage preventive maintenance, make reservations, loans and returns, check contract expirations, integrate the management of your assets with a powerful Service Desk and user portal.

How it works

  • Define and load your assets: Upload your assets to ServiceTonic, manually, importing files or making an automatic discovery of network assets with NetworkTonic
  • Design and print your labels: QR-Tonic allows you to design your labels with the QR code of each asset and the additional information you want. You can print the labels on your own printers.
  • Scan the assets: Scan the assets with any scanning application or from the ServiceTonic scanner itself and quickly and conveniently access the different functionalities according to your profile: Consult information, report an incident, send a request, update information, resolution of incidents
  • Combine the use of QR-Tonic with the rest of the ServiceTonic functionalities: Keep your equipment inventory up-to-date, discover network assets with NetworkTonic, manage preventive maintenance, make reservations, loans and returns, check contract expirations, integrate the management of your assets with a powerful Service Desk and user portal.

Application Areas (use cases)

Corporate:
Update of inventories:
Keep the updated inventory of all the assets of the company (IT, General Services, Production), optimizing the support and maintenance tasks.

Device manufacturer:
Add a QR code to each of your equipment and offer value-added services, unlike your competitors. Your customers will receive a better service and their technical team will work more efficiently.

Service provider with devices:
Improve the management of your customers’ device fleet and offer more advanced services thanks to the use of QR codes.

Application Areas (use cases)

Corporate:
Update of inventories:
Keep the updated inventory of all the assets of the company (IT, General Services, Production), optimizing the support and maintenance tasks.

Device manufacturer:
Add a QR code to each of your equipment and offer value-added services, unlike your competitors. Your customers will receive a better service and their technical team will work more efficiently.

Service provider with devices:
Improve the management of your customers’ device fleet and offer more advanced services thanks to the use of QR codes.

Managing Your Business Doesn’t Have to Be Hard