ServiceTonic is a scalable, high-performing technology software designed to support customer support processes throughout different areas of your organization.
ServiceTonic Multi Service capability adds value throughout your organization, much beyond the IT Department.
- Automate IT and customer support services as well as any other type of services.
- Easily customize each service with unique fields, forms, business rules, contacts, users and agents.
- Beyond IT: Within one ServiceTonic installation create as many services as your organization requires, for those departments that want to efficiently manage service requests, incidents and queries including Customer or Citizen Care, HR, Financial, Logistics, Facilities Management, Sales and Marketing departments.