Check out the new enhancements and fixes!
- Views User Portal. New feature that lets you define the views that users see in the user portal. [KB#225]
- Create tickets from an existing (User Portal). Ability to create a ticket from an existing one. Clone a ticket. [KB#225]
- New Client configurations roles. New parameters in defining the roles of client. [KB#401]
- stProcess to copy files from one ticket to a particular directory. A process that allows you to copy the attachments of a ticket to a particular directory. [KB#369]
- Settings mailers without authentication. Possibility of integration with mail servers without using authentication.[KB#86]
- New language: Portuguese (Brazil) Inclusion of Brazilian Portuguese throughout the application.
- Loading files from mobile application. Ability to attach files to a ticket from the mobile application. [KB#373]
- Fixed problem with Ci’s loads associated contacts.
- Fixed bug in lock quick actions.
- Improved performance of concurrent sessions.
- Fixed error scheduled reports with parameters.
- Resolution of several minor incidents.
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