Check out the new enhancements and fixes!

New Features

  • New StProcess: Synchronization between CIs and tickets. [KB#369]
  • New order of preference access to services from URL. [KB#8]
  • Copy mail recipients in the ticket history. [KB#68]
  • Portal: Keep previous view after performing a search. [KB#116]


  • Mobility: Improved ticket management.
  • CMDB and Asset Management: Improved management dashboards and reports .
  • Correction of minor errors.

How to upgrade ?

License. Please contact our support team sending an email from the contact.
Cloud. ServiceTonic upgrades your version automatically.

Acces ChangeLog for detailed information about this new version.

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