Check out the new enhancements and fixes!

The latest ServiceTonic service pack is now available. It includes new features, general improvements and bug fixes.

New Features

  • New language available for agent application: Dutch
  • Editing tickets / ci’s in the same window. [KB#657]
  • New ticket / ci’s quick finder. [KB#635]
  • Notifications in automatic loading processes. [KB#723]
  • Default number of tickets in views. [KB#657]

Fixes

  • Improvements in Contract Management.
  • Fixed issue with filters per column.
  • Improvements in Chat operation.
  • Improvements in Problems import.
  • Improvements in creating items from business rules.
  • Resolution of minor incidents.

How to upgrade ?

License. Please contact our support team sending an email from the contact
Cloud. ServiceTonic upgrades your version automatically


Access the ChangeLog for detailed information about this new version.