Time Interval Selection Filters

ServiceTonic Features Preview

ServiceTonic adds new filtering capabilities in queries through new selection criteria by intervals or time ranges.

The new time filters

The new time criteria are applicable to:

  • List of Tickets
  • Business Rules
  • SLA
  • Dashboard
  • Calendar
  • Validators
  • Integrators
  • Reports

Time criteria selections are especially useful to visualize, for example, the number of tickets opened the previous week as well as making automatic comparisons.

Optimizing services and increasing productivity has never been so easy!

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