Dynamic Views for Your Help Desk Software

Organize, Filter, and Visualize

Discover how to organize, filter, and display the most relevant ticket data-effortlessly and with total flexibility.

Dynamic Views

Quickly visualize your ticket information

Dynamic Views for Fast Ticket Access

Create the dynamic views you need to instantly access relevant ticket information.
With ServiceTonic, you can customize views based on your needs, adding fields and filters to highlight what matters most to you and your team.

Dynamic Views for Fast Ticket Access

Personal View

Display only the tickets you’re responsible for.

Team View

Quickly access tickets owned by your team.

Service View

See all tickets related to the services handled by your support agents.

Create Dynamic Views with Full Customization

Set up fields, filters, and rules to show only what you need.
Customize personal, team, or service-based views to optimize Help Desk operations with focused, relevant data.

Customizable Help Desk

Customizable

Define fields, filters, and rules to match your workflow—no coding needed.

Filters

Filters

Use filters to focus on specific priorities or insights that really matter.

Export documents

Exportable

Export and share ticket data easily in PDF, Excel, or CSV formats—ready for reporting or analysis.

Fine-tune your settings

Personalize every detail of your dynamic views: visible fields, column order, sorting rules, filters, export formats, and more.
Export your data in just one click to PDF, Excel, or CSV.

  • Fields: Select the columns you want to display in each view
  • Filters: Each column automatically becomes a filter
  • Sorting: Set a default sort order and rearrange it anytime
  • Advanced Filters: Create filters even for fields that are not visible as columns
  • Bulk Actions: Select multiple tickets and perform mass actions like closing them
  • Color Coding: Assign colors to ticket types, priorities, or statuses for better visual clarity
  • File Export: Export directly to Excel, PDF, CSV, or XLM
  • Sharing: Share dynamic views with other agents to enhance collaboration

Discover why ServiceTonic is the Help Desk solution that drives business growth and success

Configurable Software Built Around You

Tailor ServiceTonic to your processes and team needs, without technical complexity.

Exceptional Support Team

Our experts guide you from setup to rollout, ensuring you get the most out of ServiceTonic.

Security & Trust for Your Organization

ISO 27001 certified. Trusted by clients worldwide for secure, confidential, and compliant service operations.

Boost your productivity with dynamic views in our Help Desk software

Discover how dynamic views in ServiceTonic’s Help Desk software make it easy to manage your daily tasks in a personalized and efficient way, enhancing decision-making and optimizing teamwork.

Boost Your Productivity with Dynamic Views in Our Help Desk Software

Learn how dynamic views in ServiceTonic Help Desk enable personalized, efficient task management, empowering better decision-making and streamlined workflows.