ServiceTonic | Help Desk Software

Network Monitoring with Zabbix

Full integration with incident management system and CMDB

Zabbix Integration with ServiceTonic

Improve management

Zabbix Integration with ServiceTonic help desk software enables all incidents to be detected, prioritized, scaled and resolved efficiently, resulting in shorter incident resolution times and lower support costs associated with service management.

Monitoring with Zabbix

ServiceTonic ITSM software integration with Zabbix

ServiceTonic integration with Zabbix monitoring software helps IT departments and service providers to improve their productivity,increase their systems availability and meet the SLA of their services, providing a better user experience.

Zabbix is designed to monitor and record the activity of your servers and network equipment, WEB applications, databases, and much more, all from the same place.

Monitoring with Zabbix

ServiceTonic ITSM software integration with Zabbix

ServiceTonic integration with Zabbix monitoring software helps IT departments and service providers to improve their productivity,increase their systems availability and meet the SLA of their services, providing a better user experience.

Zabbix is designed to monitor and record the activity of your servers and network equipment, WEB applications, databases, and much more, all from the same place.

ServiceTonic Integration

Incident management system and CMDB
 

  • Complete integration with ServiceTonic Incident Management, Service Management and CMDB.
  • Real-time ticket creation and notification to support teams including affected CMDB CI.
  • High performance and high capacity (ability to monitor hundreds of thousands of devices).
  • Auto discovery of servers and network devices.
  • Distributed monitoring and centralized web management.
  • Native agents on multiple platforms.
  • Possibility of monitoring without agents.
  • JMX and Web monitoring.
  • Permissions configuration by users and groups.
  • SLA and ITIL metrics.
  • Event notification system (Email, SMS, XMPP, etc).

ServiceTonic Integration

Incident management system and CMDB
 

  • Complete integration with ServiceTonic Incident Management, Service Management and CMDB.
  • Real-time ticket creation and notification to support teams including affected CMDB CI.
  • High performance and high capacity (ability to monitor hundreds of thousands of devices).
  • Auto discovery of servers and network devices.
  • Distributed monitoring and centralized web management.
  • Native agents on multiple platforms.
  • Possibility of monitoring without agents.
  • JMX and Web monitoring.
  • Permissions configuration by users and groups.
  • SLA and ITIL metrics.
  • Event notification system (Email, SMS, XMPP, etc).

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