A Help Desk system to centralize the support of all areas of the health sector.
IT Service Providers
Discover how to optimize processes in IT services with ServiceTonic.
Expand service management to the entire educational community.
Transport and logistics
Discover the true potential of service management in the transport and logistics sector.
Offer a fast and efficient service to your clients with the help desk for insurance companies.
Ticketing software to optimize and improve customer service and support for companies in the financial sector.
Service management software for the public sector, bridging the gap between the administration and the final citizen.
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Ticketing and Help Desk Multichannel
Incident Management Software | User Portal | Customer Survey | Chat | Chatbot | ForumTonic | Mobility | Email Notifications | Email Integration | Time Control
Dashboard | Customer Reports | Customer Survey | Dynamic Views | Knowledge base
Asset management and CMDB | Booking management | Automated Network Inventory | Preventive maintenance | QRTonic
Business rules and workflows | Aligned with ITIL | Service Level Management | Service Catalog | Contract management | Problem management | Agenda / Calendar
Email Servers | LDAP | CTI | Web Services API rest | Remote control | Monitoring apps | Geolocation
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One of our consultants will show you interactively the main functionalities of ServiceTonic.
Try ServiceTonic on Cloud
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Try ServiceTonic on premise
Download and install on Windows or Linux servers
The Network Discovery Tool
Service Desk with configurable calendar
ServiceTonic offers you a configurable calendar in your Service Desk, which allows you to track activities, control your preventive maintenance and much more.
Additionally, you can link tickets with your calendar activities.
ServiceTonic calendar gives you one place to follow up on relevant information associated with dates, including activities and expiration dates from Service Desk and Asset Management.
Day, month and week, activities and events, both service desk and inventory
Customizable views with the desired date parameters.
Ideal to follow up on service record activities, due dates, tasks, preventive maintenances, and guarantee expirations.
Calendar events are directly linked to corresponding tickets and assets.
Drag & Drop for replanning, moving events, creating events, and editing events.
Works great for bookings: meeting rooms, projectors, laptops…
Customize the calendar on your service desk and keep track of registration service activities, due dates, tasks, preventive maintenance and warranty expirations, and much more.