Accessible tool for the members of the educational community
Support Your Students, Staff and Campus Community
Today’s Universities are continuously investing in nurturing the next generation of bright minds.
They are taking the classrooms out of the traditional classrooms and making courses digital. Students are participating in courses over laptops, phones and tablets joining in group discussions through video-chat and other online places.
To undergo this change universities invested a lot to modernize their IT infrastructures and facilities. Their support teams are also facing a new flood of IT support requests around these new services they are providing. Therefore the Support teams need a tool that automates some support tasks, reduce calls to help desk through self help portals and accessible everywhere.