Help Desk Software For Transport and Logistics

Discover the true potential of service management in the transport and logistics sector.

Help Desk for Transportation and Logistics

Secure a suitable service framework for your transport and logistics company

Customer service tool for your shipping company

A single platform to manage all customer service requests within any transport and logistics company.

As the transportation industry evolves to include extensive computerization and automation your customers need online assistance. Connecting to your customers fast, efficiently, and affordably has never been more important.

A well-coordinated system connects the need of the customers, employees and prospective partners towards finding a solution to deliver high-end services while keeping the costs quite reasonable. Thus, customer confidence is acquired along with a long term bonding in delivering prompt services time and again.

Service Desk for Transport and Logistics

Streamline your shipping and logistics, enhance customer communication and increase support productivity with ServiceTonic Help Desk for Logistics and Transportation.

Help Desk benefits for the transportation and logistics sector

Receive all the requests made by the customers of your transport or logistics company in our Help Desk and organize them according to your needs.

Benefits of implementing a help desk in your transport and logistics company

With ServiceTonic, you will have a rapid implementation in your transport and logistics company so that you can start, as soon as possible, to optimize all types of processes that will allow you to meet your KPIs. In addition, we offer a great support team that will help you in every question you may have.

Costs transport and logistics help desk

Costs control in the transport and logistics company

Keep the budget for your shipping company’s IT and customer service department under control with the support of a flexible and powerful tool.

Benefits of implementing a help desk in your transport and logistics company

With ServiceTonic, you will have a rapid implementation in your transport and logistics company so that you can start, as soon as possible, to optimize all types of processes that will allow you to meet your KPIs. In addition, we offer a great support team that will help you in every question you may have.

Costs transport and logistics help desk

Costs control in the transport and logistics company

Keep the budget for your shipping company’s IT and customer service department under control with the support of a flexible and powerful tool.

Customize and Automate

Configure custom forms and fields, custom workflows, custom integrations, and complex business rules without coding.

The Service Desk helps you to automate incidents, problems, changes, knowledge, assets, approvals, and so much more.

Customizable Help Desk with the ability to Automate
Multi service transport logistics help desk

Support Multiple Departments

Deploy multiple Service Desks in your transportation and logistics company in a single installation and service any department: Customer Service, IT Services, Human Resources, Facilities Management

Multi service transport logistics help desk

Support Multiple Departments

Deploy multiple Service Desks in your transportation and logistics company in a single installation and service any department: Customer Service, IT Services, Human Resources, Facilities Management

Service Integration

The help desk software enables you to integrate other apps into the greater service platform. You are able to track requests from telephone, email, chat and user portal or corporate website.

Provide a wide range of services from a single platform.

Consultor de Soporte Help Desk

Optimize the processes in your transport and logistics company

Improve management in your transport and logistics company with ServiceTonic, optimizing your management and reducing operational costs, processes and time.

Servicetonic Demo Help Desk Software