Connecting to the Insured
Offer a fast and efficient service to your clients with the help desk for insurance companies.
Global Insurance companies are always looking for better ways to service their customers. In doing this, these companies they are also looking at ways to boost efficiency, improve processes and meet the regulations and compliance related to the industry.
With ServiceTonic automation platform, they can minimize this risk by standardizing the processes that are more aligned to business requirements.
This automation will reduce staff time in going back and forth between them and drastically reduce errors, thereby minimizing the risk of noncompliance.
Help Desk benefits for insurance companies
ServiceTonic Software integrates Cloud and Mobile technology with self-service capabilities for your insurees
Help desk for insurance companies based on ITIL
Count on a fast implementation of our software in your insurance company, always performed by a team of ITIL certified consultants who will support you in all the processes from ticket generation to obtaining reports showing the results of the tickets.
Improve the service to the insured
Insurees can access the creation and consultation of their reports from any device with Internet access.
Help desk for insurance companies based on ITIL
Count on a fast implementation of our software in your insurance company, always performed by a team of ITIL certified consultants who will support you in all the processes from ticket generation to obtaining reports showing the results of the tickets.
Improve the service to the insured
Insurees can access the creation and consultation of their reports from any device with Internet access.
Increase Productivity
Reducing general service requests frees up time for agents to focus on larger issues.
Increase satisfaction
Provide your customers or policy holders with the ability to reach your customer service team, either in person or digitally.
Increase satisfaction
Provide your customers or policy holders with the ability to reach your customer service team, either in person or digitally.
Reduce response time
Activity notifications are instantly sent to agents when insurees electronically make changes to open tickets related to their reports.
Improve services at your insurance company
Optimize the management in your insurance company with ServiceTonic, improving its management and reducing operational costs, processes and time.
