A Help Desk system to centralize the support of all areas of the health sector.
IT Service Providers
Discover how to optimize processes in IT services with ServiceTonic.
Expand service management to the entire educational community.
Transport and logistics
Discover the true potential of service management in the transport and logistics sector.
Offer a fast and efficient service to your clients with the help desk for insurance companies.
Ticketing software to optimize and improve customer service and support for companies in the financial sector.
Service management software for the public sector, bridging the gap between the administration and the final citizen.
Your questions and comments are important to us.
Ticketing and Help Desk Multichannel
Incident Management Software | User Portal | Customer Survey | Chat | Chatbot | ForumTonic | Mobility | Email Notifications | Email Integration | Time Control
Dashboard | Customer Reports | Customer Survey | Dynamic Views | Knowledge base
Asset management and CMDB | Booking management | Automated Network Inventory | Preventive maintenance | QRTonic
Business rules and workflows | Aligned with ITIL | Service Level Management | Service Catalog | Contract management | Problem management | Agenda / Calendar
Email Servers | LDAP | CTI | Web Services API rest | Remote control | Monitoring apps | Geolocation
Schedule a Live Demo
One of our consultants will show you interactively the main functionalities of ServiceTonic.
Try ServiceTonic on Cloud
Your Help Desk Solution Ready in minutes
Try ServiceTonic on premise
Download and install on Windows or Linux servers
The Network Discovery Tool
We detail the technical information and specifications necessary for the proper functioning of our help desk software.
ServiceTonic combines flexibility and power to be a 100% web-based application but with the agility and functional richness of a desktop application.
ServiceTonic does not require installing any client and access to the application is done through any web browser.
All the configuration of the tool is done through the user interface itself without the need to program.
ServiceTonic is cross-platform and can be installed on both Windows platforms and Linux servers and supports the main databases including MS SQL Server and MySQL.
DOWNLOAD TECHNICAL SPECIFICATIONS
OS MS Windows Server 2008 32/64 bits | 2008 RS 64 bits | 2012 64 bits Linux 32/64 bits for Intel architecture
Database MS SQL Server 2019 | MySQL
Mail Integration with the main email servers including MS Exchange as well as any other that supports the SMTP protocols | POP3 / IMAP or its safe equivalents.
Clients Agents Google Chrome | Mozilla Firefox | Safari | MS Internet Explorer
Final user Apple iOS | Android | Windows Mobile