Tech Specs2023-11-14T11:07:38+01:00
We detail the technical information and specifications necessary for the proper functioning of our help desk software.
ServiceTonic combines flexibility and power to be a 100% web-based application but with the agility and functional richness of a desktop application.
ServiceTonic does not require installing any client and access to the application is done through any web browser.
All the configuration of the tool is done through the user interface itself without the need to program.
ServiceTonic is cross-platform and can be installed on both Windows platforms and Linux servers and supports the main databases including MS SQL Server and MySQL.
OS
MS Windows Server 2016 /2019 / 2020 64 bits | Linux 32/64 bits for Intel architecture
Database
MS SQL Server 2019 | MySQL
Mail
Integration with the main email servers including MS Exchange as well as any other that supports the SMTP protocols | POP3 / IMAP or its safe equivalents.
Clients Agents
Google Chrome | Mozilla Firefox | Safari | MS Internet Explorer
Final user
Apple iOS | Android | Windows Mobile
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