Safety is our priority and ISO/IEC 27001 certification proves it.
ISO/IEC 27001 Certification
Security has always been a top priority for ServiceTonic, and ISO/IEC 27001 certification reflects our commitment.
At ServiceTonic, we continuously work to ensure that our solutions and services meet the highest security standards. Achieving ISO/IEC 27001 certification, through BSI Group, confirms our adherence to international best practices in information security management.
This recognition guarantees that our clients’ information is protected through robust controls and processes aligned with the ISO/IEC 27001 standard, reflecting our commitment to security and continuous improvement to offer the highest levels of trust and peace of mind.
ISO/IEC 27001 STANDARD
ISO/IEC 27001 is an international standard for information security management. It establishes a framework for implementing, maintaining, and improving an Information Security Management System (ISMS), ensuring data protection based on the following principles:
This standard helps organizations identify and manage security risks, implement appropriate controls, and comply with regulations and best practices. Certification demonstrates a company’s commitment to information protection, increasing the trust of customers and partners.
The ISO/IEC 27001 standardis based on several key elements for establishing an effective Information Security Management System (ISMS).
The main elements are:
- Organizational context
- Understanding the internal and external environment
- Identify stakeholders and their information security requirements
- Leadership and commitment
- Support from senior management
- Definition of information security policies.
- Assignment of responsibilities and functions within the ISMS.
- ISMS Planning
- Identification and assessment of security risks
- Implementation of risk treatment measures
- Setting security objectives aligned with the organization’s strategy
- Support
- Resource management, skills and staff training
- Internal and external communication on information security
- Documentation and information control of the ISMS
- Operation
- Implementation of security controls according to the identified risks
- Security incident management and business continuity
- Information asset protection
- Performance evaluation
- Monitoring and measurement of the ISMS
- Internal audits and management reviews
- Analysis of compliance and effectiveness of security measures
- Continuous improvement
- Identifying opportunities for improvement
- Continuous optimization of the ISMS
In addition, the ISO 27001 standard is complemented by Annex A, which contains more than 90 recommended organizational, technical and physical security controls to mitigate risks.