Intelligent notifications for efficient incident management
Automate, customize, and speed up communication between users and teams in real time.
Define custom rules for email, push, and SMS notifications.
Keep users and teams informed in real time
Push Alerts
SMS
Push Alerts
SMS
Benefits for support and customer service managers
Designed to offer a smooth, fully customizable experience so agents and users can manage requests efficiently and with full control.
Reduced Handling Time
Automated notifications ensure your team stays on top of every update on every ticket.
Better user experience
Users receive clear, timely updates on their requests, which builds trust and improves satisfaction.
Full control for service managers
Decide when, how, and to whom notifications are sent-tailored to your workflows.
Seamlessly integrate notifications into your workflows
Flexible and intuitive setup
Create smart automation rules from within ServiceTonic, no-coding required.
Works with any service team
Notify external or internal stakeholders by adapting notifications to your structure and operational needs.
Customizable software
Support that really goes with you
Certified security that generates trust
Automate, customize, and elevate your service
Notifications are key to delivering efficient, transparent, and user-friendly support. Automate alerts and keep everyone aligned at every step.
Automate, customize, and elevate your service
Notifications are key to delivering efficient, transparent, and user-friendly support. Automate alerts and keep everyone aligned at every step.