Satisfaction surveys to improve your service

Make data-driven decisions to improve service to your users

Quality Control Survey

Find out what your users think

Monitor service quality with surveys

Integrate surveys into the Help Desk workflow and get real-time responses and visualize results in customizable dashboards.

  • Generate reports

  • Identify patterns
  • Implement continuous improvement

  • Automatically scale customer feedback

Customer Survey

Optimize your customer service

Designed to offer a seamless and fully customizable experience for agents and users to manage their requests in an agile and efficient way.

Configuration and content criteria

Configuration and content criteria

Define the content of the surveys with the various questions and the criteria for when to send them to users.

AI Agents en el portal de usuario

Dashboards and reports

View and exploit survey response information using customizable dashboards and reports.

Automated surveys

Automated surveys

Schedule the sending of surveys with business rules according to your criteria and collect responses in real time.

Customized templates

Customized templates

Create surveys from predefined templates or tailored to your needs.

Transform user feedback into strategic decisions

Start measuring, analyzing and acting with tools designed to deliver concrete results.

Transform user feedback into strategic decisions

Start measuring, analyzing and acting with tools designed to deliver concrete results.