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      IT Service Management (ITSM)

      customer service servicetonic

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      asset amangement with servicetonic

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      Enterprise Service Management (ESM)
  • Industries

    • Healthcare

      A Help Desk system to centralize the support of all areas of the health sector.

      IT Service Providers

      Discover how to optimize processes in IT services with ServiceTonic.

      Schools

      Expand service management to the entire educational community.

      Transport and logistics

      Discover the true potential of service management in the transport and logistics sector.

      Insurance Companies

      Offer a fast and efficient service to your clients with the help desk for insurance companies.

      Financial Services

      Ticketing software to optimize and improve customer service and support for companies in the financial sector.

      Public Sector

      Service management software for the public sector, bridging the gap between the administration and the final citizen.

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  • Features
    • ticketing and help desk

      Ticketing and Help Desk Multichannel

      Incident Management Software | User Portal | Customer Survey | Chat | Chatbot | ForumTonic | Mobility | Ticket Notifications | Email Integration | Time Control

      Reporting

      Reporting

      Dashboard | Customer Reports | Customer Survey | Dynamic Views | Knowledge base

      Inventory assets

      Asset Inventory

      Asset management and CMDB | Booking management | Automated Network Inventory | Preventive maintenance | QRTonic

      Automation

      Process Automation

      Business rules and workflows | Aligned with ITIL | Service Level Management | Service Catalog | Contract management | Problem management | Agenda / Calendar

      Integration

      Integration

      Email Servers | LDAP | CTI | Web Services API rest | Remote control | Monitoring apps | Geolocation

      Inteligencia Artificial

      ServiceTonic’s AI

      AI Agents | Copilot

      Request a Guided Demo

      We will show you the main features of ServiceTonic.

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  • CUstomer Success Story
    More Than a Decade of Service Excellence with SEAT & CUPRA, Volkswagen, Audi and Škoda

    More Than a Decade of Service Excellence with SEAT & CUPRA, Volkswagen, Audi and Škoda

More Than a Decade of Service Excellence with SEAT & CUPRA, Volkswagen, Audi and Škoda

2026-09-14T11:08:41+02:00
More Than a Decade of Service Excellence with SEAT & CUPRA, Volkswagen, Audi and Škoda2026-09-14T11:08:41+02:00
  • Cámara de Comercio de Madrid

    Cámara de Comercio de Madrid

Cámara de Comercio de Madrid

2025-11-19T07:51:18+01:00
Cámara de Comercio de Madrid2025-11-19T07:51:18+01:00

ServiceTonic Case Study: Allianz colseguros

2020-12-23T15:34:08+01:00
ServiceTonic Case Study: Allianz colseguros2020-12-23T15:34:08+01:00
  • business attitude
    Increase your sales with excellent Customer Service

    Increase your sales with excellent Customer Service

Increase your sales with excellent Customer Service

2020-12-28T11:37:20+01:00
Increase your sales with excellent Customer Service2020-12-28T11:37:20+01:00
  • Case Study: Gestió de Serveis Sanitaris

    Case Study: Gestió de Serveis Sanitaris

Case Study: Gestió de Serveis Sanitaris

2021-03-09T12:02:28+01:00
Case Study: Gestió de Serveis Sanitaris2021-03-09T12:02:28+01:00

Case Study ServiceTonic: Disashop

2025-11-11T16:06:39+01:00
Case Study ServiceTonic: Disashop2025-11-11T16:06:39+01:00
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CONTACT
BARCELONA

Aragó 383, 6º

08013 Barcelona

Tel:+34 93 242 03 50

MADRID

Paseo de las Delicias  30, 2º

28045 Madrid

Tel:+34 91 112 67 20

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