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      asset amangement with servicetonic

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      Enterprise Service Management (ESM)
  • Industries

    • Healthcare

      A Help Desk system to centralize the support of all areas of the health sector.

      IT Service Providers

      Discover how to optimize processes in IT services with ServiceTonic.

      Schools

      Expand service management to the entire educational community.

      Transport and logistics

      Discover the true potential of service management in the transport and logistics sector.

      Insurance Companies

      Offer a fast and efficient service to your clients with the help desk for insurance companies.

      Financial Services

      Ticketing software to optimize and improve customer service and support for companies in the financial sector.

      Public Sector

      Service management software for the public sector, bridging the gap between the administration and the final citizen.

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  • Features
    • ticketing and help desk

      Ticketing and Help Desk Multichannel

      Incident Management Software | User Portal | Customer Survey | Chat | Chatbot | ForumTonic | Mobility | Ticket Notifications | Email Integration | Time Control

      Reporting

      Reporting

      Dashboard | Customer Reports | Customer Survey | Dynamic Views | Knowledge base

      Inventory assets

      Asset Inventory

      Asset management and CMDB | Booking management | Automated Network Inventory | Preventive maintenance | QRTonic

      Automation

      Process Automation

      Business rules and workflows | Aligned with ITIL | Service Level Management | Service Catalog | Contract management | Problem management | Agenda / Calendar

      Integration

      Integration

      Email Servers | LDAP | CTI | Web Services API rest | Remote control | Monitoring apps | Geolocation

      Inteligencia Artificial

      ServiceTonic’s AI

      AI Agents | Copilot

      Request a Guided Demo

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  • Reduzca-el-tiempo-de-espera-sus-clientes
    How to Reduce Customer Response Time

    How to Reduce Customer Response Time

How to Reduce Customer Response Time

2026-10-21T11:56:05+02:00
How to Reduce Customer Response Time2026-10-21T11:56:05+02:00
  • FAQs in ServiceTonic

    FAQs in ServiceTonic

FAQs in ServiceTonic

2026-05-19T10:42:21+02:00
FAQs in ServiceTonic2026-05-19T10:42:21+02:00
  • Star rating satisfaction surveys
    Star rating satisfaction surveys

    Star rating satisfaction surveys

Star rating satisfaction surveys

2026-05-19T11:25:46+02:00
Star rating satisfaction surveys2026-05-19T11:25:46+02:00
  • CI booking management in the CMDB

    CI booking management in the CMDB

CI booking management in the CMDB

2026-07-16T07:45:05+02:00
CI booking management in the CMDB2026-07-16T07:45:05+02:00
  • IT-ASSET MANAGEMENT-QR CODES
    IT Asset Management with QR Codes

    IT Asset Management with QR Codes

IT Asset Management with QR Codes

2026-06-30T11:49:19+02:00
IT Asset Management with QR Codes2026-06-30T11:49:19+02:00
  • ServiceTonic citizen customer service
    Automate Citizen Service with ServiceTonic

    Automate Citizen Service with ServiceTonic

Automate Citizen Service with ServiceTonic

2026-05-07T12:50:04+02:00
Automate Citizen Service with ServiceTonic2026-05-07T12:50:04+02:00

How to make your Help Desk a real asset for the employee

2026-05-07T12:24:11+02:00
How to make your Help Desk a real asset for the employee2026-05-07T12:24:11+02:00

Problem Management Module

2021-03-09T13:08:16+01:00
Problem Management Module2021-03-09T13:08:16+01:00

Improve competitiveness with a Service-Oriented Management

2021-03-09T13:10:07+01:00
Improve competitiveness with a Service-Oriented Management2021-03-09T13:10:07+01:00
  • Providing value to SMEs

    Providing value to SMEs

Providing value to SMEs

2021-03-09T12:52:35+01:00
Providing value to SMEs2021-03-09T12:52:35+01:00
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Aragó 383, 6º

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Tel:+34 93 242 03 50

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Paseo de las Delicias  30, 2º

28045 Madrid

Tel:+34 91 112 67 20

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