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      A Help Desk system to centralize the support of all areas of the health sector.

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      Discover how to optimize processes in IT services with ServiceTonic.

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      Expand service management to the entire educational community.

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      Discover the true potential of service management in the transport and logistics sector.

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      Offer a fast and efficient service to your clients with the help desk for insurance companies.

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      Ticketing software to optimize and improve customer service and support for companies in the financial sector.

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      Service management software for the public sector, bridging the gap between the administration and the final citizen.

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    • ticketing and help desk

      Ticketing and Help Desk Multichannel

      Incident Management Software | User Portal | Customer Survey | Chat | Chatbot | ForumTonic | Mobility | Email Notifications | Email Integration | Time Control

      Reporting

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      Dashboard | Customer Reports | Customer Survey | Dynamic Views | Knowledge base

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      Business rules and workflows | Aligned with ITIL | Service Level Management | Service Catalog | Contract management | Problem management | Agenda / Calendar

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  • V9
  • Macros in a help desk software

    Macros in a help desk software

Macros in a help desk software

2021-02-23T11:00:04+01:00
Macros in a help desk software2021-02-23T11:00:04+01:00
  • What is new in the control panel

    What is new in the control panel

What is new in the control panel

2021-02-23T10:27:56+01:00
What is new in the control panel2021-02-23T10:27:56+01:00
  • Automation rules
    Priority based on impact and urgency

    Priority based on impact and urgency

Priority based on impact and urgency

2021-02-23T11:11:48+01:00
Priority based on impact and urgency2021-02-23T11:11:48+01:00
  • Agent signature on tickets

    Agent signature on tickets

Agent signature on tickets

2021-05-10T09:29:41+02:00
Agent signature on tickets2021-05-10T09:29:41+02:00
  • Fields association
    Field association

    Field association

Field association

2021-09-08T10:57:55+02:00
Field association2021-09-08T10:57:55+02:00
  • IT Asset Management with QR Codes

    IT Asset Management with QR Codes

IT Asset Management with QR Codes

2021-02-23T15:41:31+01:00
IT Asset Management with QR Codes2021-02-23T15:41:31+01:00
  • Configuring-the-mailbox-in-ServiceTonic
    Mailbox set-up in ServiceTonic

    Mailbox set-up in ServiceTonic

Mailbox set-up in ServiceTonic

2021-09-06T09:20:30+02:00
Mailbox set-up in ServiceTonic2021-09-06T09:20:30+02:00
  • Is ServiceTonic a CRM?

    Is ServiceTonic a CRM?

Is ServiceTonic a CRM?

2021-03-16T10:58:57+01:00
Is ServiceTonic a CRM?2021-03-16T10:58:57+01:00
  • Automatic integrators
    Automatic integrators

    Automatic integrators

Automatic integrators

2022-02-01T09:57:13+01:00
Automatic integrators2022-02-01T09:57:13+01:00
  • Accelerate-support-progress
    Accelerate support processes with ticket templates

    Accelerate support processes with ticket templates

Accelerate support processes with ticket templates

2021-09-07T12:24:39+02:00
Accelerate support processes with ticket templates2021-09-07T12:24:39+02:00
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