ServiceTonic comes with several reports out of the box to analyze the health your Service Desk.
Utilize data from the reports to provide important statistics that measure key performance indicator and metrics.
Create your own reports using drag and drop query builder. Schedule them to run in specific intervals or share them with other users. Build custom reports using SQL queries to leverage full power of the database. Report from any module including Service Desk, CMDB, Asset, Problem Management, Changes, SLA breach report, etc.
Never miss an opportunity to help customers better.