ServiceTonic | Help Desk Software

Custom reports

Create customized reports and export them in your preferred format

Use Reports to analyze the health of your Services

Creation of Reports

ServiceTonic comes with several reports out of the box to analyze the health your Service Desk.

Utilize data from the reports to provide important statistics that measure key performance indicator and metrics.

Reports

Easily Generate Reports using powerful Report Capabilities.

Metrics

Share different Metrics With Different Stakeholders.

Schedule

Schedule delivery of Reports on timely intervals.

Reports

Create Advanced Reports using SQL queries.

Export

Export reports and CSV, Excel (.xls), PDF and XML.

Custom Reports

  • Create your own reports using drag and drop query builder. .
  • Build custom reports using SQL queries to leverage full power of the database.
  • Report from any module including Service Desk, CMDB, Asset, Problem Management, Changes, SLA breach report, etc.

Custom Reports

  • Create your own reports using drag and drop query builder. .
  • Build custom reports using SQL queries to leverage full power of the database.
  • Report from any module including Service Desk, CMDB, Asset, Problem Management, Changes, SLA breach report, etc.

Predefined Reports

Use the ServiceTonic predefined reports for the most common queries with your charts and statistics.

Predefined Reports

Use the ServiceTonic predefined reports for the most common queries with your charts and statistics.

Export Data

Run and export reports in popular formats like:

  • PDF
  • CSV
  • HTML / XML
  • Formato XLS / Excel

Schedule Reports

Plan your reports and distribute them automatically via email.

For example: send the open incident report for a particular team to the service desk manager every Monday.

Schedule Reports

Plan your reports and distribute them automatically via email.

For example: send the open incident report for a particular team to the service desk manager every Monday.

Managing Your Business Doesn’t Have to Be Hard