Fully configurable dashboards
Follow up real-time information of the most relevant indicators for management. This information is fully configurable and can be viewed in different forms, improving management control and monitoring.
- Three different types of panels: Lists, calendars and tables with numeric and chart results.
- Use multiple search criteria in each panel.
- Set up your own parameters in each panel.
- Access ticket information from each one of the panels.
- Restrict OR Control dashboard access by user profile.
- Dashboard information view segmented by ticket ownership (own, team, service).