Create Powerful Dashboards that Provide Data in Real Time
Wide Range of Components for Reporting-Charts, Tables, Lists and Calendars
The Dashboards display the current and historical status of the service from different perspectives.
Display in a single screen all the indicators (KPI) necessary to carry out a comprehensive monitoring and control of your service desk, providing real-time information and a high level of personalization.
Drag and Drop Interface
Personalize your interface in a quick and easy way
Create multiple Dashboards Specific to Different modules/areas (CMDB Dashboard, Help Desk Dashboard, Survey Dashboard, Management Dashboard, etc.)
6 different types of panels: Lists, Calendars, Tables with numeric and chart results to provide deeper insight into the data.
Design panels that display the indicators (KPI) using the different components.
KPI from Dashboards are linked to the list of associated items.
Enter a time interval so that the dashboards automatically refresh.
Define different levels of access to the dashboard, depending on the agent role and access.
- Powerful Control panel to personalize the types of elements to be shown in the dashboard.
- Customize visibility, position and size.