The ServiceTonic CMDB (Configuration Management Database) module is essential for effective management of CIs.
Facilitates the creation of relations between the configuration items (CI) and their interactions with the service processes.
ServiceTonicâ€™s CMDB lets you:
Configuration Management Database (CMDB) is the central repository of all assets involved in managing IT service and it includes different relationships between the assets and relationships between assets and owners/contacts, incidents, problems, or change requests.
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