Find out the level of customer satisfaction with a survey
Surveys for clients
Surveys measure the level of satisfaction of users, customers and agents.
Create dynamic surveys synchronized to tickets.
Sending of Surveys
Sending of surveys when closing a ticket automatically.
Directly escalate cases of dissatisfaction to the manager in charge.
- Define the content of surveys with the various questions and sending criteria in an easy way.
- Define the criteria for surveying your customers: randomly, based on criteria or for every ticket.