Knowledge base

Knowledge available to agents and customers

All the knowledge of your business in one place

Squeeze all your company knowledge and make it available to other agents and customers with ServiceTonic knowledge base.

  • Knowledge Base access from the Agent Application or from the User Web Portal.
  • Topic edition via HTML editor, related documents hotlinking and image upload from the clipboard or a file.
  • Knowledge Database organization in FAQs to lead the user toward the right solution.
  • Include on any contact email notification a Knowledge Database topic link.

Start now!

Ask for demo and see how ServiceTonic can help you achieve your needs.

Request a demo product overview Product Sheet