Set Up Your Own User Portal!
User Web Portal
ServiceTonic’s User Portal facilitates self-service, both for customers and employees.
Intuitive interface with extensive user benefits.
It offers a high level of customization (forms, ticket views, access, HTML widgets, etc.), allows you to define visualizations according to user roles, corporate menu options and fully integrates with your corporate image.
Create Tickets and check the status of his requests and assets.
Request services online using the Service Catalog
Interact with the support team using Chat
View company announcements and other alerts
Consult the Knowledge base before creating tickets
The User Portal is a One Stop Shop for Every New Employee. From Publishing Important First Steps that he Needs to Fulfill such as:
- Getting a new ID
- How to request new Services
- Mandatory Trainings and Procedures
- And much more that you can imagine!
Multi User Chat from the Web Portal for immediate support.
Easily create tickets from the chat window.