ServiceTonic – IT Service Management
Enterprise Service Management
Are you looking for a ticketing system to manage all your corporate services?
We provide a cost-effective and flexible solution that makes it possible to manage different corporate services in a single application.
We apply ITSM concepts to other business areas leveraging the advantages of Service Oriented Management.
Extending the use of ServiceTonic beyond IT allows you to reuse a management system with proven results, reduce costs, implementation times, and the need for integration between different applications.
ServiceTonic – IT Service Management
Enterprise Service Management
Are you looking for a ticketing system to manage all your corporate services?
We provide a cost-effective and flexible solution that makes it possible to manage different corporate services in a single application.
We apply ITSM concepts to other business areas leveraging the advantages of Service Oriented Management.
Extending the use of ServiceTonic beyond IT allows you to reuse a management system with proven results, reduce costs, implementation times, and the need for integration between different applications.
Proven Benefits from ITSM processes
Faster ROI
Faster ROI: expanding the scope of an already implemented system reduces cost and decreases implementation time.
Integration: using ServiceTonic eliminates the expense and time required for integration between various systems and tools.
Integration
ServiceTonic® Enterprise Service Desk
One solution, multiple applications
With a single solution, automate all your corporate services
Automate all your corporate services with a single solution
TI
Automate your IT Management aligned with ITIL best practices and have maximum control over all your devices.
HUMAN RESOURCES
Enable a Service Desk for your employees and centrally manage all their requests and incidents improving management.
Service Desk Software for HR Management
Legal
Centrally manage applications from the legal area including Contracts, Claims, Trademarks, Patents.
customer service
General Services
The importance of preventive maintenance
Other
Use ServiceTonic in any other service that requires the automation of Incidents, Requests or Tasks.
Cloud / On-premise, you choose
FAST IMPLEMENTATION AND EXCELLENT SUPPORT
A solution with a great support team at your disposal
Track each ticket to resolution and run reports based on your own KPIs
EFFECTIVE MANAGEMENT OF SERVICES
Expand the use of ServiceTonic beyond IT
The multi-service capability of SerivceTonic allows other business areas to have their own ServiceDesk fully configured according to their needs and all in a single instance of ServiceTonic.
Customer Service, General Services, HR, Legal, others
WE ARE AT YOUR SERVICE
A great team at your disposal
Our team supports you from the first moment, reviewing your requirements, during commissioning and after start-up in any need you have.
OPTIMISE OPERATING COSTS
Automating, centralizing and synchronizing the work of your teams and agents.
Have complete control of service, resources, equipment, agents and users.
Simplify service management on a single ticketing platform.
FULLY CONFIGURABLE
High level of unprogrammed configuration
ServiceTonic is highly configurable without programming, adapting to your organization and the most demanding business needs, quickly. Easily adapt the design to the needs of your services without programming.
EFFECTIVE MANAGEMENT OF SERVICES
Expand the use of ServiceTonic beyond IT
The multi-service capability of SerivceTonic allows other business areas to have their own ServiceDesk fully configured according to their needs and all in a single instance of ServiceTonic.
Customer Service, General Services, HR, Legal, others
WE ARE AT YOUR SERVICE
A great team at your disposal
Our team supports you from the first moment, reviewing your requirements, during commissioning and after start-up in any need you have.
OPTIMISE OPERATING COSTS
Automating, centralizing and synchronizing the work of your teams and agents.
Have complete control of service, resources, equipment, agents and users.
Simplify service management on a single ticketing platform.
FULLY CONFIGURABLE
High level of unprogrammed configuration
ServiceTonic is highly configurable without programming, adapting to your organization and the most demanding business needs, quickly. Easily adapt the design to the needs of your services without programming.
Start now!
We support you from the first moment
Start now!
We support you from the first moment