ServiceTonic – IT Service Management

Enterprise Service Management

Are you looking for a ticketing system to manage all your corporate services?

We provide a cost-effective and flexible solution that makes it possible to manage different corporate services in a single application.
We apply ITSM concepts to other business areas leveraging the advantages of Service Oriented Management.
Extending the use of ServiceTonic beyond IT allows you to reuse a management system with proven results, reduce costs, implementation times, and the need for integration between different applications.

Schedule a live demo

ServiceTonic – IT Service Management

Enterprise Service Management

Are you looking for a ticketing system to manage all your corporate services?

We provide a cost-effective and flexible solution that makes it possible to manage different corporate services in a single application.
We apply ITSM concepts to other business areas leveraging the advantages of Service Oriented Management.
Extending the use of ServiceTonic beyond IT allows you to reuse a management system with proven results, reduce costs, implementation times, and the need for integration between different applications.

Schedule a live demo

Proven Benefits from ITSM processes

Faster ROI

Faster ROI: expanding the scope of an already implemented system reduces cost and decreases implementation time.

Integration: using ServiceTonic eliminates the expense and time required for integration between various systems and tools.

Integration

ServiceTonic® Enterprise Service Desk

One solution, multiple applications

With a single solution, automate all your corporate services

Automate all your corporate services with a single solution

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TI

Automate your IT Management aligned with ITIL best practices and have maximum control over all your devices.

Find out more about our ITIL-alienated software

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HUMAN RESOURCES

Enable a Service Desk for your employees and centrally manage all their requests and incidents improving management.
Service Desk Software for HR Management

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Legal

Centrally manage applications from the legal area including Contracts, Claims, Trademarks, Patents.

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customer service

Efficiently manage customer issues and requests and automate your internal business processes.

Software to improve customer service

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General Services

Improve the management of your Preventive Maintenance, Corrective Maintenance and Work Orders in each of your headquarters.
The importance of preventive maintenance

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Other

Use ServiceTonic in any other service that requires the automation of Incidents, Requests or Tasks.

Cloud / On-premise, you choose

FAST IMPLEMENTATION AND EXCELLENT SUPPORT

A solution with a great support team at your disposal

Track each ticket to resolution and run reports based on your own KPIs

EFFECTIVE MANAGEMENT OF SERVICES

Expand the use of ServiceTonic beyond IT

The multi-service capability of SerivceTonic allows other business areas to have their own ServiceDesk fully configured according to their needs and all in a single instance of ServiceTonic.
Customer Service, General Services, HR, Legal, others

WE ARE AT YOUR SERVICE

A great team at your disposal

Our team supports you from the first moment, reviewing your requirements, during commissioning and after start-up in any need you have.

OPTIMISE OPERATING COSTS

Automating, centralizing and synchronizing the work of your teams and agents.

Have complete control of service, resources, equipment, agents and users.
Simplify service management on a single ticketing platform.

FULLY CONFIGURABLE

High level of unprogrammed configuration

ServiceTonic is highly configurable without programming, adapting to your organization and the most demanding business needs, quickly. Easily adapt the design to the needs of your services without programming.