General Services Management Software

Improve your General Services Management through Support Tickets.

Our Help Desk software is designed for General Services Management

Help Desk Multicanal para Servicios Generales
Software para Servicios Generales

100% Centralized Management with ServiceTonic®

Automate your users’ requests, work orders and preventive maintenance

ServiceTonic for General Services allows you to modernize the management of general services in order to work more efficiently, increase the level of user satisfaction and minimize costs.

With ServiceTonic for General Services you can automate your users’ requests, work orders and preventive maintenance, controlling from your PC or mobile device the status of each of them, assigned personnel and dedicated time and resources.

  • Work orders
    Manage and exploit information related to work orders
  • User Portal
    Allow users to open their requests and incidents and track their status

  • CMMS
    Preventive maintenance planning

Main benefits of contracting a help desk software for general services

  • Time tracking of your employees
  • Opening of requests from your users
  • Control of future incidents
Servicios Gestionados
Software Inventario y Gestión de Activos TI

Market leaders trust us:

Logos Clientes Servicetonic

Help Desk software for general services

A solution with a great support team at your disposal

Track each ticket to its resolution and run reports based on your own KPIs.

Effective service management

Extend the use of ServiceTonic beyond IT

ServiceTonic’s multi-service capabilities allow other business areas to have their own ServiceDesk fully configured to their needs and all in a single ServiceTonic instance.

Customer Service, General Services, HR, Legal, and others…

Optimize operating costs

Automating, centralizing and synchronizing the work of your teams and agents

Have complete control of the service, resources, equipment, agents, and users.
Simplify the management of the service in a single ticketing platform.

Totally customized software for the management of your company

High level of configuration without programming. Customize each service for each department of your company.

Clients that vouch for us

«The use of the ServiceTonic platform has allowed us to increase the quality of our service and improve the user’s perceived image regarding the IT support service at a really affordable cost».

Software Servicios Generales

Clients that vouch for us

«The use of the ServiceTonic platform has allowed us to increase the quality of our service and improve the user’s perceived image regarding the IT support service at a really affordable cost».

Start now

Find out how ServiceTonic supports you delivering superior service, working efficiently, and having happier customers.

Servicetonic Demo Help Desk Software