100% Centralized Management with ServiceTonic®
Automate your users’ requests, work orders and preventive maintenance
ServiceTonic for General Services allows you to modernize the management of general services in order to work more efficiently, increase the level of user satisfaction and minimize costs.
With ServiceTonic for General Services you can automate your users’ requests, work orders and preventive maintenance, controlling from your PC or mobile device the status of each of them, assigned personnel and dedicated time and resources.
- Work orders
Manage and exploit information related to work orders User Portal
Allow users to open their requests and incidents and track their statusCMMS
Preventive maintenance planning
Market leaders trust us:
Help Desk software for general services
A solution with a great support team at your disposal
Track each ticket to its resolution and run reports based on your own KPIs.
Effective service management
Extend the use of ServiceTonic beyond IT
ServiceTonic’s multi-service capabilities allow other business areas to have their own ServiceDesk fully configured to their needs and all in a single ServiceTonic instance.
Customer Service, General Services, HR, Legal, and others…
Optimize operating costs
Automating, centralizing and synchronizing the work of your teams and agents
Have complete control of the service, resources, equipment, agents, and users.
Simplify the management of the service in a single ticketing platform.
Totally customized software for the management of your company
High level of configuration without programming. Customize each service for each department of your company.
Clients that vouch for us
«The use of the ServiceTonic platform has allowed us to increase the quality of our service and improve the user’s perceived image regarding the IT support service at a really affordable cost».
«ServiceTonic helps us better organize the daily activity of our IT department, improving the service we provide to our users. Other departments have also incorporated ServiceTonic into their management». – NOEL Alimentaria S.A.U.
Clients that vouch for us
«The use of the ServiceTonic platform has allowed us to increase the quality of our service and improve the user’s perceived image regarding the IT support service at a really affordable cost».
«ServiceTonic helps us better organize the daily activity of our IT department, improving the service we provide to our users. Other departments have also incorporated ServiceTonic into their management». – NOEL Alimentaria S.A.U.
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Find out how ServiceTonic supports you delivering superior service, working efficiently, and having happier customers.
