Service Desk software for all service requests

Manage all service requests with one, simple Service Desk

Efficient Incidence Management

  • Lifecycle management of petitions: registration, categorization, prioritization, escalation, put on hold, tracking, resolution and closure.
  • Automate your helpdesk agent processes by creating assignment and workflow rules, alerts & tasks
  • Ticket request creation with predefined templates.
  • Quick selection of customers.
  • Ticket location with customizable views.
  • Search by criteria or keywords.
  • Fast operations (change of state, priority assignment ...).
  • Record of the actions performed on the tickets, such as assignments, status changes, modifications, etc.

Start now!

Ask for demo and see how ServiceTonic can help you achieve your needs.

Request a demo product overview Product Sheet