Case study

Case studies of implementation and integration of Help Desk Software ServiceTonic in various international companies

GSS, Gestió de Serveis Sanitaris, is a public Spanish company that provides management and health care services within the territorial scope of the district of Lleida. The company’s mission statement is to look after for citizen health care and wellness, providing services in all care assistance lines: Specialized Attention, Primary Attention, Mental Health and Addictions…
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One of the most important moments in the launch of a new software in a company is the time of its release or to make available to end users. We will review in this post some critical facts to consider when launching a software and some of ServiceTonic particular elements we can use to ensure…
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All companies want to increase sales. It is the daily goal of every Commercial Director. So, how to increase sales? There are 3 ways to increase sales Getting new customers. Increasing the sizeof each sale through cross-selling. A typical example in restaurants is the “Do you want to have a drink while you wait?” suggestion. Getting existing customers to…
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