Comming Soon ServiceTonic 7

More flexible, powerful and easy-to-use Be among the first to know the new features of ServiceTonic 7. – Operational Level Agreement OLA/UC – Assigned time tracking for Team and Agent – Configuration Wizards – Field Tooltip – Service Desk...

New ServiceTonic v6.0

Thank you for making it simpler and more powerful ServiceTonic is now simpler and more powerful. The new version v6.0 is available for update. Let us introduce you to an easier to use tool, with new features in service automation as the result of half a year aimed at...

Trends and challenges in IT for 2017

ServiceTonic analyzes trends in IT Sector for 2017 In the past weeks, leading consultancies have begun to indicate trends in Information Technology and IT Management (ITSM) in 2017. They have also been reflected in the events of the sector that ServiceTonic has...

Service Pack 5.0.15275 available

Check out the new enhancements and fixes! The latest ServiceTonic service pack is now available. It includes new features, general improvements and bug fixes. New Features New language available for agent application: Dutch Editing tickets / ci’s in the same window....

Service Pack 5.0.14200 available

Check out the new enhancements and fixes! The latest ServiceTonic service pack is now available. It includes new features, general improvements and bug fixes. New features Contract management [KB#819] [KB#1001] Signatures on templates [KB#733] Automatic PDF attachment...

ServiceTonic participates in Sage’s exclusive ISV program

Management and automation of services integrated in your ERP Participating in the ISV Program allows ServiceTonic to integrate its customer care and ITSM (ITIL) Help Desk software with Sage’s ERP solutions starting with Sage Murano. Nowadays, customer satisfaction is...