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  • V9
  • Digital Transformation in a company

    Digital Transformation in a company

Digital Transformation in a company

2021-07-05T10:06:20+02:00Service Desk EN|

How to implement digital transformation in a company is one [...]

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  • Process automation

    Process automation

Process automation

2021-04-27T11:24:32+02:00News, Service Desk EN|

Process automation in companies accelerated during 2020 as one of [...]

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  • Digital transformation

    Digital transformation

Digital transformation

2021-05-31T10:32:10+02:00Service Desk EN|

The digital transformation and digitization of companies is essential to [...]

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  • ServiceTonic’s chatbot: Tonic

    ServiceTonic’s chatbot: Tonic

ServiceTonic’s chatbot: Tonic

2020-12-22T17:09:06+01:00Service Desk EN|

Chatbots are becoming increasingly important in the strategy to achieve [...]

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  • The collaborative tool: ForumTonic

    The collaborative tool: ForumTonic

The collaborative tool: ForumTonic

2021-02-17T13:41:40+01:00Service Desk EN, Tutorials|

Presentation of the ServiceTonic collaborative tool: ForumTonic ServiceTonic offers its [...]

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  • The importance of teams in a help desk

    The importance of teams in a help desk

The importance of teams in a help desk

2021-02-22T15:33:15+01:00Service Desk EN, Tutorials|

ServiceTonic’s Help Desk team concept There are some concepts that [...]

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  • QR codes and custom URL

    QR codes and custom URL

QR codes and custom URL

2021-02-23T10:38:48+01:00Service Desk EN, Tutorials|

Custom URL in QRTonic During 2019 ServiceTonic developed the QRTonic [...]

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  • Geolocation of assets and tickets

    Geolocation of assets and tickets

Geolocation of assets and tickets

2021-01-08T22:05:33+01:00Service Desk EN, Tutorials|

Location of items on Google Maps Locate your clients, assets, [...]

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  • Customization in your Help Desk software

    Customization in your Help Desk software

Customization in your Help Desk software

2020-12-22T11:46:25+01:00Service Desk EN|

What is a dashboard in a Help Desk software? A [...]

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  • Fixed and Concurrent Licenses

    Fixed and Concurrent Licenses

Fixed and Concurrent Licenses

2021-07-23T09:37:43+02:00Service Desk EN|

Many software vendors license their applications by number of users. [...]

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